Frequently Asked Questions…

Whether you’re hiring Bertie, Archie or Florence for your wedding, party or event, it’s likely that you’ll have a few things you want to ask us.

Although we’re happy to answer your questions directly, please read our FAQs before emailing, as we may have an answer for you right here!

How long do you serve for?

It depends on the size of your event or party, and the number of guests we’re catering for but it can be anything from 90 minutes to a few hours.

Do we need power?

No! All our vans are self-powered and Florence the tricycle doesn’t need hooking up to the mains either.

What locations do Bertie, Archie and Florence travel to?

The Devon Vintage Ice Cream Van Co are based near Plymouth, Devon and we cover a 50 mile radius. This means you can call on us for ice cream van hire in Devon, Parts of Cornwall and Somerset. We can travel further afield, please get in touch with us to discuss this.

What happens if it rains?

We are committed to you, please be assured that we will always turn up at the agreed service time come wind, rain or shine! and it all adds to the good old fashioned British theme (and it never puts people off their ice cream..!)

Can we take photos?

Yes, of course we encourage it! Although we can’t invite everyone into the vans for a photo opportunity, the bride, groom or guest of honour can come on in and get their photo taken whilst they serve their guests! we feel that all of our Vintage Vehicles provide the perfect backdrop for that unique photo opportunity!

Can we get in the van?

Brides, grooms and guests of honour are welcome to join us in the van for a photo and why not even have a go at serving your guests…!

What ice creams and lollies do you serve?

*Whippy Treats: 99’s, Screwballs, Oysters.

Toppings: Strawberry, Chocolate, Bubble Gum and Toffee Syrup Sauces. Hundreds and Thousands, Chopped Nuts, and the iconic Cadbury flake of course!

Award Winning Devon Dunstaple Farm Ice Cream: Clotted cream vanilla, Honeycombe, Toffee Fudge, Double Chocolate, Strawberry dream, lemon meringue, Mint Choc Chunk, Eaton Mess, Rocky Road, Rum and Raisin to name but a few…

‘Retro’ Ice Lollies: Cherry Brandy, Cider, Lemondade, Orange, Strawberry split, Choc Ice.

Sweeties: Wine Gums, Sherbert Lemons, Cola bottles, Sugar Mice, Shrimps and Bananas.

Drinks: We can also supply a range of cold bottled soft drinks.

Do you offer ice creams for different dietary requirements?

We will always do our best to cater for any dietary or allergy requirements. Please contact us directly to find out which ice creams and lollies will be suitable.

How many ice creams do we get?

We price our ice cream van hire on the number of people. This includes at least one ice cream per person But, we know some guests have a sweet tooth and can’t resist coming back for more, so within reason seconds are available…

Will we get the ice cream chimes when you turn up?

Yes! It wouldn’t be a vintage ice cream van experience without them. If we’re surprising your guests then we can park up around the corner from your venue and put the chimes on at the perfect time to call your guests out for ice cream! We’ll work with you to agree the perfect time, or prompt, to put them on.

We also like to leave with the chimes ringing, so you can wave us goodbye!

Will we get the ice cream chimes when you turn up?

Yes! It wouldn’t be a vintage ice cream van experience without them. If we’re surprising your guests then we can park up around the corner from your venue and put the chimes on at the perfect time to call your guests out for ice cream! We’ll work with you to agree the perfect time, or prompt, to put them on.

We also like to leave with the chimes ringing, so you can wave us goodbye!

Do we have to pay a deposit?

Yes, most of our bookings require a deposit to secure the date:

Weddings: All weddings require a £100 booking deposit to secure the booking, with final payment due 6 weeks before your wedding day.

Parties: All parties require full payment in advance to ensure the chosen date and time is secured. If you have more than 100 guests at your party a deposit payment can be arranged.

Corporate: We can invoice for the full amount in advance or post event, options are available.

Do all your van’s have a food safety certificate?

Yes! We adhere to all health and food safety regulations and we display our certificates inside the vans. If you want to check our certification or view our insurance or 5* food hygiene rating documents, please send us an enquiry through our contact form.

What’s the best way to book?

Contact us here or call Tara on 07818 048896 and we can get to know you, your event and provide a personalised quote. If you’re happy to go ahead, we’ll get you booked in!

Where can I find out more about the Devon Vintage Ice Cream van Co?

You can find out about our company history and see our journey to become the award winning ice cream events and functions provider of the south west about page.

 

You can also connect with us on Facebook, Twitter and Pinterest.